In the areas that will receive new flooring, please use the following checklist to prepare:GENERAL
Have electricity on and ensure adequate lighting, water and restroom facilities. Keep children and pets safely out of the installation area(s) and remedy any flea/pest infestation. Keep driveway clear for parking and cutting materials. In a secure complex ensure access.
Remove all valuables, fragile and breakable items; disconnect electronic equipment; empty bookcases, cabinets, and closet floors; remove bedding and items under beds. Specialty items such as aquariums, grandfather clocks, safes, pianos, billiard tables, etc. may require specialty movers prior to installation as well as special tuning or balancing after being moved.
Doors may need to be removed during installation and may need to be cut or adjusted after. Door frames, moldings and walls may require touch up painting after installation. Ensure all freshly painted or stained surfaces are completely dry prior to the installers’ arrival. Existing flooring will be removed and disposed of (unless noted) creating dust. Remove or cover important items and keep doors closed. Existing tack strip and metals in good condition will be used; damaged materials may be replaced at an additional charge.VISUALIZATION
Flooring can appear slightly different from sample to the installed product which is considered a dye lot variation. Natural products will contain variations in color, grain, veins, etc. that add to the natural beauty of the floor. Natural products expand and contract due to moisture and humidity variations throughout the year resulting in variation of spacing at the seams. Seams are a visible characteristic in floor covering where two pieces of material meet. Installers will vacuum new carpet after installation. Carpets shed initially and frequent vacuuming is recommended.UNFORSEEN DAMAGE
If unforeseen damage is uncovered upon removal of the existing flooring, repair to the damage results in additional charges and delays to be assessed at the time of discovery. Some damage may be beyond the scope of our expertise and may require a specialist (plumber, etc.).COMPLETION
Our goal is your complete satisfaction. Please inspect the completed installation and discuss any concerns with the installer and/or our design consultant. Please be prepared to give the installers a check for the balance or call the showroom to charge the balance to your credit card.RECOMMENDED MAINTENANCE
CARPET: Vacuum light to medium traffic areas weekly, heavy traffic areas bi-weekly. Use suction only vacuum cleaner on loop pile carpet. Professional steam cleaning is recommended every 18-24 months to validate your warranties so keep cleaning receipts for proof of service.
HARD SURFACE: Dust mop, sweep, vacuum (suction only) or mist mop with the manufacturer recommended cleaners.Manufacturer’s cleaning products are available at Carpet Spectrum Inc. showrooms.